0. Which sections apply to which product
Read the column for what you're using. Sections are shared where possible and marked N/A where a shape genuinely doesn't reach them.
| Section | Local desktop apps (blueMonster free/local tier, blueGlu local tier) |
Hosted service (blueMonster Premium; cloud tiers of Pro / blueGlu) |
Downloaded offline tools (blueAlibi, blueFloor, blueIntent, blueParity, bluePipeline — paid, self-serve, no free tier) |
|---|---|---|---|
| 1. Acceptance | By install/use | By account/access | By purchase and install — no separate pilot agreement |
| 2. Services | Applies | Applies | Applies |
| 3. Accounts | N/A unless you create one | Applies | Applies to the account used to purchase and manage license seats |
| 4. Acceptable use | Applies | Applies | Applies |
| 5. Customer content | N/A in local mode | Applies | N/A — these tools make no outbound network call; nothing you process reaches us |
| 6. Intellectual property | Applies | Applies | Applies |
| 7. Privacy / subprocessors | Only if a cloud feature is used | Applies fully | N/A — none of the five tools make an outbound network call |
| 8. Disclaimers | Applies | Applies | Applies |
| 9. Limitation of liability | Applies | Applies | Applies |
| 10. Subscription & billing | N/A — no charge | Applies — see §10 | Applies — see §10 |
| 11. Suspension & termination | License revocation | Account suspension | License suspension/revocation for non-payment or breach |
| 12. Changes to terms | Applies | Applies | Applies |
1. Acceptance
For the hosted service, by creating an account or accessing the service you agree to these Terms and our Privacy Policy. For the local desktop apps, you agree to these Terms by installing or using the software. If you use the services on behalf of an organization, you represent that you have authority to bind that organization. If you purchase and download one of the offline tools (blueAlibi, blueFloor, blueIntent, blueParity, bluePipeline), you agree to these Terms the same way — by installing or using the software — and there is no separate pilot or evaluation agreement standing behind that license.
2. Services
MOBLUEHQ provides AI verification infrastructure and related software, offered in three forms: (a) downloaded, locally-run desktop applications (blueMonster, blueGlu) that operate wholly on your device except where you enable a cloud or bring-your-own-key feature; (b) a hosted service (blueMonster Premium, and cloud-tier features of blueMonster Pro / blueGlu) that runs on our infrastructure; and (c) paid, self-serve offline tools (blueAlibi, blueFloor, blueIntent, blueParity, bluePipeline) that you download, license by subscription, and run entirely on your own infrastructure, with no free tier and no separate pilot or evaluation agreement. Features, limits, and availability depend on your plan and product. We may modify features with reasonable notice where practicable.
3. Accounts
Where an account is required (hosted service, paid tiers), you are responsible for safeguarding credentials and for activity under your account. Notify us promptly of unauthorized use. We may suspend accounts that pose security or abuse risk. The local/free tier does not require an account.
4. Acceptable use
You may not use the services or software to violate law, infringe rights, transmit malware, attempt unauthorized access, or interfere with other users or our infrastructure. You may not circumvent license entitlement or metering logic. You may not use outputs to automate high-risk decisions in regulated contexts without appropriate human oversight unless your agreement expressly permits it, and you may not represent any output as a patentability opinion, a determination that an idea is new, or a freedom-to-operate opinion — see our Product Disclaimers for the full wording and why it matters.
5. Customer content
Hosted service: you retain ownership of content you submit; you grant MOBLUEHQ a limited license to host, process, and display it solely to provide and improve the service, consistent with the Privacy Policy.
Local desktop apps: in local/free mode, you submit no content to us — your inputs and outputs stay on your device. Where you enable a cloud or bring-your-own-key feature, the portion of your work sent to that third-party provider is governed by that provider's own terms as well as ours; see our Privacy Policy and Trust page.
Offline tools (blueAlibi, blueFloor, blueIntent, blueParity, bluePipeline): these tools make no outbound network call in normal operation — nothing you process through them reaches MOBLUEHQ. There is no pilot agreement or confidentiality clause standing behind them; your content simply never leaves your own infrastructure.
6. Intellectual property
MOBLUEHQ retains all rights in the services, software, and branding. No rights are granted except as expressly stated. Feedback may be used without restriction or compensation. No trademark is currently registered for any MOBLUEHQ product name; nothing here or elsewhere should be read as representing otherwise.
7. Privacy
Our collection and use of personal information is described in the Privacy Policy. The current subprocessor list — which vendor receives data, what it receives, and for which product — is on our Trust page.
8. Disclaimers
THE SERVICES AND SOFTWARE ARE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOBLUEHQ DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VERIFICATION OUTPUTS ARE DECISION SUPPORT — NOT LEGAL, MEDICAL, OR FINANCIAL ADVICE.
Our full Product Disclaimers page — covering what our outputs do and don't establish, what a signed receipt does and doesn't prove, and each product's own limitations — is incorporated into these Terms by reference and applies to every product's outputs under this Agreement.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOBLUEHQ WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR AGGREGATE LIABILITY ARISING FROM THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS.
10. Subscription and billing
MOBLUEHQ sells auto-renewing subscriptions with prepaid, monthly-expiring plan hours, plus one-time top-ups of hours that do not expire. This section states the billing terms for them in plain language.
What a plan includes. A paid plan grants a set number of prepaid usage hours and, on multi-seat plans, a set number of seats, for the billing period you paid for. The exact hours and seats for each plan are stated on that product's pricing page at the time you subscribe.
Auto-renewal. Subscriptions renew automatically at the end of each billing period — monthly for a monthly plan, yearly for an annual plan — at the then-current price for your plan, until you cancel. Before you subscribe, we disclose that the plan renews automatically and at what price.
Annual plans. An annual plan is billed once a year, in advance, at a total price equal to ten months of that plan's monthly price — in effect, two months free compared with paying monthly.
Cancellation. You may cancel a subscription yourself at any time, without contacting us, from your account's billing/subscription management page. Cancelling stops future renewal charges; you keep access through the end of the billing period you already paid for, and the subscription then ends rather than renewing.
Plan hours expire monthly — no rollover, on every plan. Plan hours are usable only during the billing month they were granted for. Unused plan hours expire at the end of that billing month and do not carry over to the next month, whether you are on a monthly plan or an annual plan billed once a year (an annual plan's hours still refresh, and expire, month by month within the year).
Top-up hours never expire. A one-time top-up purchase adds hours on top of your plan's allowance. Top-up hours do not expire at the end of the billing month and are not reduced when your plan renews; they stay on your account until you use them or they are refunded. Top-up hours can be spent with or without an active paid plan: if your plan ends, any top-up hours you have left are kept and remain usable.
Hours on cancellation. When a subscription ends — whether you cancelled it or it lapsed for non-payment — any plan hours remaining for the current billing month are forfeited at the end of that month along with the subscription itself. Top-up hours are not forfeited; they are kept and remain usable as described above. We do not pay out or otherwise redeem unused hours of either kind except as the refund policy below provides.
Refunds. If you are within 14 days of a purchase and have used less than one Pro-search-hour's worth of usage on that specific purchase, you may request a full refund with no questions asked. This no-questions refund is limited to one per customer across all of MOBLUEHQ's products. Outside that 14-day window, or once you have used one Pro-search-hour or more on a purchase, we instead refund the unused portion of that purchase's hours on a pro-rata basis. This refund policy does not apply to one-time services, pilots, or engagements sold outside a published self-serve plan. This paragraph is the current, superseding refund policy for every plan described on this page, and overrides any older statement elsewhere — including in product release notes — that top-up purchases are non-refundable.
Taxes. Prices do not include applicable sales, use, VAT, or similar taxes, which we collect where legally required and add to your invoice or charge.
Price changes. We will give you notice before a price increase takes effect on your next renewal, with a reasonable opportunity to cancel before you are charged the new price.
Staying on a supported version. Continued access to hosted and paid-cloud features (for example, a Pro or cloud-tier search, or another hosted product's paid features) may require updating to a supported version of the software; we will tell you, by name, which version is required before refusing access on that basis, and updates are signed, verified, and installed only with your consent — never silently. This never applies to local or offline use, which is never gated by version.
Payment processing. Payments are processed by our payment processor, Stripe; see our Trust page for its current status.
11. Suspension and termination
Either party may terminate for material breach not cured within thirty days of notice. We may suspend or terminate immediately for abuse or legal risk. For the local desktop apps and the offline downloaded tools (blueAlibi, blueFloor, blueIntent, blueParity, bluePipeline), termination or non-renewal means license revocation rather than account suspension. Upon termination, your right to use the services ends; sections that by nature should survive will survive.
12. Governing law
These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules. Exclusive venue lies in state or federal courts located in Delaware, unless applicable law requires otherwise.
13. Changes
We may update these Terms. Material changes will be communicated with reasonable notice. Continued use after the effective date constitutes acceptance. The version string recorded at signup identifies which terms you accepted.
14. Contact
Questions: legal@mobluehq.com · MOBLUEHQ, LLC (trading as MOBLUEHQ, Inc.), Delaware, USA
Document version: 2026-10-15 · Effective October 15, 2026